At PETSTEP, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

1. Cookies
We use cookies to improve your experience on our site by:

• Keeping track of your session as you navigate the site.
• Recognising you when you return to the site.

You can choose to disable cookies in your browser settings, but some site features may not function properly without them. We do not use cookies to track you across other websites or share them with third parties.

2. Information You Provide
When you contact us via email, web forms, or signup forms, you may provide personal information such as your name, email, or other details. This information is used only for the purpose you specify (e.g., responding to your query or sending newsletters).

We will never sell, share, or distribute your personal information to third parties, except where required by law. We retain information only as long as necessary to provide services effectively.

Signup Forms and Newsletters
By submitting your details through PETSTEP signup forms or popups, you consent to receive newsletters and promotional emails from us. You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us directly. We never share your information with third parties, and no sensitive data, such as payment details, is stored in our mailing system.

Preferences
You can update your preferences or unsubscribe from our communications at any time via the links in our emails. Your data is never sold or shared with third parties.

Questions or Concerns
For any questions regarding your personal data or this Privacy Policy, please contact us at enquiries@petstep.uk.